LIVE6,097 customers without power across the utilities we track6 ongoing incidentsUpdated 5:18 AM EST
Outage Desk

Hawaiian Electric outage in Honolulu County, HI: power restored after peak of 3,281 customers out

Updated automatically from Hawaiian Electric outage data and visitor reports.

Summary

The outage began at 11:18 AM HST and was back to normal levels by 6:18 PM HST, about 7 hours. It peaked at 3,281 customers without power at 11:48 AM HST, across 0 places. Hawaiian Electric did not post a restoration estimate.

Customers out now
4
Peak so far
3,281 at 11:48 AM HST
Area
Honolulu County as a whole (Hawaiian Electric does not publish town level numbers)
Started
Wed, Nov 11, 11:18 AM HST
Restoration estimate
Not posted yet
Cause
Hawaiian Electric has not given a cause.
Sources
Hawaiian Electric via ODIN (Oak Ridge National Laboratory)
Customers without power
01.3k2.5k3.8k5k2 PM
Hawaiian Electric customers out in Honolulu County: 4 customers out now, peak 3,281 in the last 24 hours.
TimelineNewest first

  1. Outages in Honolulu are over. Hawaiian Electric reports 6 customers still out, back to normal levels. The incident lasted about 7 hours and peaked at 3,281 customers without power.

  2. Customers without power fell below 100 (6 now). Most of the area is restored.

  3. Customers without power fell to 383, down from 1,028 at 4:03 PM.

  4. Status eased to Minor. Hawaiian Electric reports 383 customers without power in Honolulu.

  5. Customers without power rose to 1,028, up from 383 at 2:03 PM.

  6. Status rose to Major. Hawaiian Electric reports 1,028 customers without power in Honolulu.

  7. Customers without power fell to 383, down from 1,601 at 1:33 PM.

  8. Status eased to Minor. Hawaiian Electric reports 383 customers without power in Honolulu.

  9. Customers without power fell to 1,601, down from 3,281 at 11:48 AM.

  10. Customers without power rose to 3,281, up from 1,032 at 11:18 AM.

  11. Weather alertThe National Weather Service has a High Surf Advisory in effect for Honolulu County until Thu, Nov 12, 6:00 PM.

  12. Hawaiian Electric reports 1,032 customers without power in Honolulu. Hawaiian Electric has not posted a restoration estimate yet.

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What to do now
  • Report your outage to Hawaiian Electric even if neighbors already have, by phone, app or website. Reports on Outage Desk do not reach the utility.
  • Stay away from downed wires and anything touching them. Call 911 if a wire is down.
  • Generators go outside only, at least 20 feet from doors and windows, never in a garage. Carbon monoxide poisoning is one of the leading causes of death after storms.
  • Keep the fridge and freezer closed. Food in a closed fridge stays safe about 4 hours; a full freezer about 48 hours.
  • Long outages: some utilities reimburse spoiled food and medicine after extended outages. Check Hawaiian Electric's claims page for current rules before you throw anything away.