About
Outage Desk answers one question quickly: is the power or internet out in my town, and is it just me?
We combine two sources that are usually seen separately. Utility outage maps tell you how many customers are without power. Reports from people in each town tell you about internet, TV and mobile outages, which providers don't publish. Seeing both on one page often explains an outage: when the power goes out, internet equipment goes with it.
Where the numbers come from
- Power: each utility's own public outage map, read automatically several times an hour. We show exactly what the utility publishes. Every page shows which utility the numbers come from and when that utility last updated them.
- "Customers" means utility accounts (a home, an apartment, a business), not people.
- Internet, TV and mobile: reports from visitors, counted one per device per hour. We never seed, estimate or inflate counts. A handful of reports is described in words rather than shown as a number, because one or two reports are not a pattern.
- Live blogs open automatically when a utility reports a significant outage in a county, and post updates as the numbers change. They stay up afterwards as a record.
Some utilities publish numbers only by county, and some publish customers out but not how many they serve. When that happens we show what is available and say so on the page.
Coverage
We currently track 172 utilities covering 4,403 towns and 2,254 counties in 51 states: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming. We add utilities as their public outage maps allow. See the list of utilities.
Independence
Outage Desk is independent. It is not affiliated with, endorsed by or connected to any utility or internet provider. Names and logos are used only to identify the source of data or the provider being reported. Reporting here does not notify your utility or provider, so always report to them too.
Any ads or affiliate links will be clearly labeled and never affect the outage data. See our disclosure.
Corrections
If a number, a town or a utility looks wrong, tell us and we will check it against the source. See our corrections policy.
Contact
Email hi@theoutagedesk.com, or see our contact page.