LIVE6,543 customers without power across the utilities we track6 ongoing incidentsUpdated 5:15 AM EST
Outage Desk

AEP Ohio outage in Franklin County, OH: power restored after peak of 3,000 customers out

Summary

The outage began at 3:45 PM EST and was back to normal levels by 6:15 PM EST, about 2 hours 30 minutes. It peaked at 3,000 customers without power at 3:45 PM EST, across 0 places. AEP Ohio's first restoration estimate was 7:00 PM EST; its last was 10:00 PM EST.

Key facts

Customers out now
4 of 549,697 (<0.01%)
Peak so far
3,000 at 3:45 PM EST
Places affected
0
Started
Wed, Nov 11, 3:45 PM EST
Restoration estimate
Wed, Nov 11, 10:00 PM EST (first estimate Wed, Nov 11, 7:00 PM EST)
Cause
AEP Ohio has not given a cause.
Customers without power
01.3k2.5k3.8k5k
AEP Ohio customers out in Franklin County: 4 customers out now, peak 3,000 in the last 24 hours.
TimelineNewest first
  1. Outages in Franklin are over. AEP Ohio reports 4 customers still out, back to normal levels. The incident lasted about 2 hours 30 minutes and peaked at 3,000 customers without power.

  2. AEP Ohio pushed its restoration estimate from 8:30 PM to 10:00 PM.

  3. CrewsAEP Ohio reports crews working at 1 and assessing damage at 2 of 3 outages in Franklin.

  4. AEP Ohio moved up its restoration estimate from 9:30 PM to 8:30 PM.

  5. AEP Ohio pushed its restoration estimate from 8:30 PM to 9:30 PM.

  6. Customers without power fell below 100 (6 now). Most of the area is restored.

  7. CrewsAEP Ohio reports crews working at 2 and assessing damage at 4 of 6 outages in Franklin.

  8. CrewsAEP Ohio reports crews working at 2 and assessing damage at 5 of 7 outages in Franklin.

  9. CauseCause listed by AEP Ohio in Franklin: tree contact (1 outage).

  10. AEP Ohio pushed its restoration estimate from 7:30 PM to 8:30 PM.

  11. CauseCause listed by AEP Ohio in Franklin: equipment related (1 outage), tree contact (1 outage).

  12. CrewsAEP Ohio reports crews working at 3 and assessing damage at 3 of 6 outages in Franklin.

  13. CauseCause listed by AEP Ohio in Franklin: equipment related (1 outage).

  14. AEP Ohio pushed its restoration estimate from 7:00 PM to 7:30 PM.

  15. CrewsAEP Ohio reports crews working at 3 and assessing damage at 7 of 10 outages in Franklin.

  16. CauseCause listed by AEP Ohio in Franklin: planned maintenance (2 outages), equipment related (1 outage).

  17. AEP Ohio reports 3,000 customers without power in Franklin. Its current restoration estimate is 7:00 PM.

Follow this area
What to do now
  • Report your outage to AEP Ohio even if neighbors already have: AEP Ohio outage reporting. Reports on Outage Desk do not reach the utility.
  • Stay away from downed wires and anything touching them. Call 911 if a wire is down.
  • Generators go outside only, at least 20 feet from doors and windows, never in a garage. Carbon monoxide poisoning is one of the leading causes of death after storms.
  • Keep the fridge and freezer closed. Food in a closed fridge stays safe about 4 hours; a full freezer about 48 hours.
  • Long outages: some utilities reimburse spoiled food and medicine after extended outages. Check AEP Ohio's claims page for current rules before you throw anything away.